NOTE: Only use one instance of the shopping cart
Are my account and payment details secure?
Account details are secure. We don't hold payment information however PayPal data is encrypted before it is sent over to PayPal. Invoice information is kept on our systems.
Do I need a PayPal account or can I pay by debit/credit card?
Click 'buy now' on this page and you will be forwarded to PayPal's payment page. Click 'Create an account' to pay by debit or credit card. Don't worry, you don't actually have to create a PayPal account, just bypass that section.
Do I have to pay straight away?
Physical items are reserved for about eleven mintues upon clicking Paypal's 'Buy Now'. If you fail to pay within that time you will receive an alert notification on this page. Regardless of whether or not Paypal times out during that time does not affect your reservation. If you manage to pay after the timeout you may not receive the product at which point we will refund you when processing your order. We recommend you complete your payment as soon as possible to avoid disappointment.
Will my downloads appear upon purchase?
Downloads can take a little while to appear on your downloads page. If you experience any issues, drop an email to firstname.lastname@example.org.
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